There are different secure ways you can pay for your Rubydeal.com orders.
• Paying by Credit Card
•Paying with PayPal
1. With PayPal, you can send payment quickly and securely online.
2. Through PayPal, you can pay with credit card, debit card, or bank account balance.
3. Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.
Advantages with using PayPal:
• Payment is traceable. You can trace the status of your payment using your PayPal account.
• Payment does not require you to use your credit card online (you can transfer directly from your bank account). Rubydeal doesn't see your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.
Shopify Payment FAQ:
1.Customer says they were charged for something but I don't have an order, why?
Many banks display charges immediately when an attempt for payment is made, even if that payment fails. Most of the time, failed payment attempts appear as pending charges; however, some banks display them as regular charges. These charges, regardless of their status, appear for a short period of time before they are reversed. The amount of time that the charge appears on the customer's account depends on the bank, but is typically 3-5 days. If a charge remains on the customer's account for more than 5 business days without an order, then contact Shopify Support for assistance.
2.My customer’s purchase was declined. Why?
There are several possible reasons. When we submit a charge to your customer’s bank, they have automated systems that determine whether or not to accept the charge. These systems take various signals into account, such as your customer’s spending habits, account balance, and card information like the expiration date and CVV.
These signals are constantly changing, so a previously successful card might be declined in the future. Even if all of the card information is correct, and your customer previously had a successful payment, a new charge can still be declined by a bank’s fraud systems.
If the card information seems correct, then it's best to have your customer contact their bank, ask for more information, and ask for future charges to be accepted.